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About Us

Company Profile

Formed in 2002 Thornbury’s award winning reputation has grown right across the UK and we are now trusted Debt Recovery partners to many companies of all sizes right across the UK.
Thornbury Debt Collection Services Team Photo

With over 60 years’ combined experience in debt collection, investigation and debt recovery, the Directors have a wealth of training and experience behind them and are therefore able to provide you with a professional, ethical and efficient service.

Managing Director Steve White joined in 2004 and joined after 14 years as a Police Officer. Prior to that he served for 10 years in the Forces.

We are confident, that if you have a debt that it is collectable and we will collect it for you. As a result, our debt recovery service operates on a no win no fee basis for pre-legal collections. There are no admin fees, letter writing fees, or phone costs. If we do not recover, you simply do not pay. We will also act as mediators in respect of your claim.

What have you got to lose? Contact us today, before it’s too late.

We are confident, that if you have a debt that it is collectable and we will collect it for you. As a result, our debt recovery service operates on a no win no fee basis for pre-legal collections. There are no admin fees, letter writing fees (bespoke letters carry a small fee), or phone costs. If we do not recover, you simply do not pay. We will also act as mediators in respect of your claim.

What have you got to lose?¬†Contact us today, before it’s too late.

We provide a professional, ethical, impartial and efficient service.

Professional?

Suited and booted, we aim to follow all the necessary pre-action protocols* laid down by the civil justice system. The law is flawed, complicated beyond practicality, expensive to operate, time-consuming beyond all reason, and you should be concentrating on running and growing your business and not embroiled in this! So leave us to do that for you and let us take the strain.

Ethical?

Our reputation is our most important, hard-earned and valuable asset. We understand you have the same ethos for your business and we will do nothing to endanger those reputations. Behind a company name, logo or brand, are real people. – We deal with people, not their ego’s – and we will always afford due respect. Our aim is to resolve the issue (if there really is one!) behind non-payment, as quickly as we can.

Impartial?

‘Just cos you say it is, don’t make it so!’ – It’s not our role to take sides. Our objective is to collect what’s owed, IF it’s collectable – and IF it’s due! If the debt is disputed or contested in any way, we will investigate, substantiate and mediate wherever possible, to amicable settlement. With the cooperation of both parties, we believe any dispute can be resolved without the need for expensive legal action. Common-sense rules, OK!

We are confident, that if your debt is collectable – we will collect it for you.

Learn more about debt collection agencies with this video link.

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