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01443 224407

To call us CLICK HERE

01443 224407

About Us

Company Profile

Formed in 2002 Thornbury’s award winning reputation has grown right across the UK and we are now trusted Debt Recovery partners to many companies of all sizes right across the UK.
Thornbury Debt Collection Services Team Photo
"I feel a little embarrassed having asked your company to pursue the now unlikely recovery of this debt. However it has confirmed the rather unsatisfactory position I am in. I would like to thank you and Steve for the way you handled my case. Professional, prompt response and honest advice!"
Another Happy Client: January 2014
"Fantastic service. Created and implemented the credit control procedures we required which has had a very positive impact for us. Thanks Anita much appreciated."
Paul, MD November 2021
"Just a quick note to say thank you for your presentations today and helping it to be an enjoyable event for everybody."
Satisfied Client June 2021
"Many thanks once again for all your help and guidance, I couldn't have recovered this amount without your help and appreciate the goodwill gesture :)"
Satisfied Client December 2020
"Hi both, I'm pleased to say that the judgement went in my favour! Thank you both for all your help, support and assistance in fighting this case. I can finally breathe now 🙂 Thanks"
Satisfied Client November 2020
"Cheers Steve. You and Jade have been very professional and supportive and I sincerely thank you both for your support. Kind regards, Chris"
Satisfied Client July 2020
"I can thoroughly recommend Thornbury Collections having successfully recovered a long outstanding debt in a very short space of time. Can't thank them enough"
Satisfied Client December 2019
"Fantastic result. Thank you very much for your help with this customer. Can't understand why we haven't used you before! Given the opportunity, I will now promote and make our business associates aware of your services. Thanks once again!"
Satisfied Client November 2019
"Just a note to say a huge thankyou for assisting me in the collection of an unpaid invoice. Before you became involved the invoice payer refused to communicate in any way. After your involvement the overdue money was in my account just after 2 weeks! Thanks again."
C A Payne, Parkway Energy April 2019
"Hi Jade, Steve. Just made my payment to you after your successful collection on my behalf. It's been a pleasure with you, folks. Many thanks for your successful intervention."
Martin April 2019
"Thank you for providing us with such a great service! Your team were very efficient and I felt informed at every stage. I will definitely recommend you to others and will contact you again should we have a need for your services in the future."
Aimi March 2019
"Can I just say a big thank you for the email you sent me regarding the closure of the monies owed. If only more people can be sympathetic to the difficult situation I am in, then my life would be a whole lot better. Thanks again and all the best."
A Debtor September 2018
"We have been using Thornbury Collections for quite a number of years when the need arose. We have always found them very efficient and reliable and they do get results. Also, they are always easy to contact and helpful with advice. I would thoroughly recommend them."
Gill Coles, Orange Forestry LtdAugust 2017
"I had been struggling for over a year to get invoices paid from a company and was beginning to give up hope of ever seeing payments from them. Thornbury were very efficient and within 6 weeks I was paid in full. Highly recommended!"
Clive Loseby, Access By DesignJuly 2017
"Thank you for sorting, we tried for ever and it didn't work, so you are definitely our number one and our default go to company. Awesome work, thanks guys."
Ian Jewson PlanningMay 2017
"Highly approachable, and knowledgeable. They explained the whole process clearly, and then executed it brilliantly - my monies were collected within 24 hours. I hope to never have to use there services again, however if I do, these will be the first people that I call."
Graeme Leighfield, Gel StudiosNovember 2016
"Thanks very much for your efforts regarding this debt and as discussed we are happy with the final payment from the debtor so we're happy for you to close the debt and invoice us for the work. Great job! Many thanks."
Damian Thomas, Thomas DesignApril 2016
"As per our conversation of earlier today I have transferred the sum of £5000 into your account in full and final settlement as agreed. On a personal note thank you so much for your assistance in resolving this matter, you have been a pleasure to deal with."
A debtor's testimonial: Happy Client: November 2013
"Having spent far too much time chasing this invoice myself I reluctantly handed it over to Steve at Thornbury. 20 minutes after receiving their letter I received a full apology AND payment in full. That must be some sort of record!"
Wes Skene, WS MarketingMay 2013
"Just wanted to say a big thanks to Steve for taking the time to see me and introduce me to a factoring arrangement which will ensure my company's continued growth."
Andrew Johnson, REACT PAT TestingMarch 2013
"We were paying £26,000 for our factoring arrangement. I now pay £16,500 for exactly the same service! Many thanks for the introduction Steve"
Printing Company Cardiff February 2013
"We were paying £26,000 for our factoring arrangement. I now pay £16,500 for exactly the same service! Many thanks for the introduction Steve"
Printing Company Cardiff February 2013

With over 60 years’ combined experience in debt collection, investigation and debt recovery, the Directors have a wealth of training and experience behind them and are therefore able to provide you with a professional, ethical and efficient service.

Managing Director Steve White joined in 2004 and joined after 14 years as a Police Officer. Prior to that he served for 10 years in the Forces.

We are confident, that if you have a debt that it is collectable and we will collect it for you. As a result, our debt recovery service operates on a no win no fee basis for pre-legal collections. There are no admin fees, letter writing fees, or phone costs. If we do not recover, you simply do not pay. We will also act as mediators in respect of your claim.

What have you got to lose? Contact us today, before it’s too late.

We are confident, that if you have a debt that it is collectable and we will collect it for you. As a result, our debt recovery service operates on a no win no fee basis for pre-legal collections. There are no admin fees, letter writing fees (bespoke letters carry a small fee), or phone costs. If we do not recover, you simply do not pay. We will also act as mediators in respect of your claim.

What have you got to lose? Contact us today, before it’s too late.

We provide a professional, ethical, impartial and efficient service.

Professional?

Suited and booted, we aim to follow all the necessary pre-action protocols* laid down by the civil justice system. The law is flawed, complicated beyond practicality, expensive to operate, time-consuming beyond all reason, and you should be concentrating on running and growing your business and not embroiled in this! So leave us to do that for you and let us take the strain.

Ethical?

Our reputation is our most important, hard-earned and valuable asset. We understand you have the same ethos for your business and we will do nothing to endanger those reputations. Behind a company name, logo or brand, are real people. – We deal with people, not their ego’s – and we will always afford due respect. Our aim is to resolve the issue (if there really is one!) behind non-payment, as quickly as we can.

Impartial?

‘Just cos you say it is, don’t make it so!’ – It’s not our role to take sides. Our objective is to collect what’s owed, IF it’s collectable – and IF it’s due! If the debt is disputed or contested in any way, we will investigate, substantiate and mediate wherever possible, to amicable settlement. With the cooperation of both parties, we believe any dispute can be resolved without the need for expensive legal action. Common-sense rules, OK!

We are confident, that if your debt is collectable – we will collect it for you.

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